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Support  >  FTS-W100 User Guide


FTS–V100 INTERNET VIDEO TELEPHONE

Thank you for purchasing the FreeTEL System FTS-V100 IP Video Phone. The FTS-V100 is a cost effective, easy to use and plug-and-play IP video communications solution. The FTS-V100 supports popular audio codecs and H.264 video codec. It is based on SIP industry standard and interoperable with any FreeTEL System VoIP devices, thus enabling you to fully leverage the benefits of VoIP technology, while visually commuting with anyone, anywhere in world.

This manual will help you learn how to operate and manage your FTS-V100 IP Video Phone and make the best use of its many upgraded features including simple video calling, multi-party conferencing and direct IP to IP Calling.

The FTS-V100 IP Video Phone is a next generation IP video phone based on SIP standard and H.264 video codec, the codec of choice for high-quality video. The FTS-V100 supports real-time and up to 30 frames per second high-quality video at very modest bandwidth level, as low as 32kbps and up to 1Mbps. The Video Phone allows nearly all viewing angles via a large 5.6” TFTP adjustable LCD screen and a VGA camera, creating high-quality videoconferences from your desk.

The FTS-V100 combines great design and technology with excellent audio and picture quality, ease of use and broad interoperability with any FreeTEL System SIP products. It is ideal for any multimedia communication environment, the virtual office and all IP video communications for business or residential users.

IMPORTANT NOTES:

  1. Changes or modifications to this product not expressly approved by FreeTEL System, or operation of this product in any way other than as detailed by this User Manual, could void your manufacturer warranty.

  2. Please do not attempt to use a different power adaptor. Using other power adaptor may damage the FTS-V100 IP Video Phone and will void the manufacturer warranty.

Please unpack and check all accessories. Equipment included in the package: The FreeTEL System FTS-V100 IP Video Phone package contains:

  1. One FTS-V100 IP Video Phone Main Case

  2. One Handset

  3. One Handset Phone Cord

  4. One Universal Power Adaptor

  5. One Ethernet Cable

  6. Two Wall Mount Sustaining Brackets

1. FTS-V100 IP VIDEO PHONE CONNECTORS


 
FreeTEL System FTS-V100 IP Video Phone Connectors Definitions
USB Ports – USB Interface for external USB device like flash to store captured image, ring tones, phone address books, etc.
NETWORK Port – 10/100 Mbps RJ-45 port for uplink to Ethernet/Router.
PC Port – 10/100 Mbps RJ-45 port for connecting PC as switch mode
Power Port – 12V DC Power Port
Video and Audio Ports – RCA Output Interface to external display like LCD, Plasma or TV set
Headset Port – 2.5mm Headset Jack

2. FTS-V100 IP VIDEO PHONE INSTALLATION

2.1 Connect the NETWORK Port of FTS-V100 IP Video Phone to your DSL, Cable, DirectTV or Wireless Router with an Ethernet Cable.

2.2 Optional if you have a computer: Connect the PC Port of FTS-V100 IP Video Phone to the Ethernet Port of your computer with an Ethernet Cable.
2.3 Optional if you want to use a headset instead of the FTS-V100 IP Video Phone handset: Connect any regular Telephone Headset to the Headset Port of FTS-V100 IP Video Phone.

2.4 Optional if you want to use an external Display or Video instead of the LCD of FTS-V100 IP Video Phone: Connect the RCA Output Ports of FTS-V100 IP Video Phone to the RCA ports of external display, such as LCD, Plasma or TV set.

2.5 Plug the Power Cord into the 12V DC Connector of the FTS-V100 IP Video Phone and an Electrical Outlet. This step will turn on the FTS-V100 IP Video Phone.

2.6 Important: You must wait at least five minutes before using your IP Video Phone and do not turn off the FTS-V100 IP Video Phone during the first ten minutes. Also, you do not need to unplug FTS-V100 IP Video Phone when it is not in use.

3. GETTING FAMILIAR WITH FTS-V100 IP VIDEO LCD SCREEN


 
Icon LCD Icon Definitions
FreeTEL Networks Connectivity Status Icon:
     Solid – Connected to FreeTEL Networks Server
     Blinking – Physical connection failed
     Blank – Not registered with FreeTEL Networks
Phone Status Icon:
     OFF when the handset is on-hook or speakerphone is on.
     ON when the handset is off-hook
Speaker Phone Status Icon:
     FLASH when phone rings or a call is pending
     OFF when the speakerphone is off
     ON when the speakerphone is on
Handset, Speakerphone and Ring Volume Icon:
     Each icon appears next to the volume icon
     To adjust volume, use the up or down arrow button
Missed Call Icon:
     Icon appears when you miss a call
     Number indicates how many missed calls
USB Drive Icon:
     Icon appears when you connect a USB Drive

4. GETTING FAMILIAR WITH FTS-V100 IP VIDEO PHONE KEYPAD


 
Key Key Button Definitions
LINE1 - LINE3 LINEx – Three Lines keys with LED are configured to three different account profiles with FreeTEL Networks VoIP Server.
5 UP – Use button to select next “Menu Item” when phone is in keypad configuration mode; Or increase Handset/Speakerphone volume when phone is ACTIVE; Or increase ring volume when phone is in IDLE mode.
6 DOWN – Use button to select previous “Menu Item” when phone is in keypad configure mode; Or decrease Handset/Speakerphone volume when phone is ACTIVE; Or decrease ring volume when is in IDLE mode
3 LEFT – Shift cursor to left.
4 RIGHT – Shift cursor to right. Also function as shortcut to bring up Call History when phone is in idle state.
OK OK – Enter Keypad Configuration “Menu” mode when phone is in IDLE mode. Use as ENTER key when in Keypad Configuration.
TRNF TRNF – Transfer an ACTIVE call to another number.
CONF CONF – Press CONF button to connect Calling/Called party into conference.
CAMERA BLOCK – Enable/Disable Camera for privacy. Block camera to make call without video. When button is activated, a red icon will flash on the LCD and the phone functions as a normal IP phone.
MUTE/DELETE – Enable/Disable Mute. On an active call, press button MUTE the call; When using in keypad configuration, function as DELETE key; Activate/Deactivate do-not-disturb (DnD) when idle; Reject an incoming call during ring stage.
CAMERA LOOPBACK DISPLAY AND OSD ON/OFF – Enable/Disable camera local loop back display; On Screen Display (OSD), function like loop switch when pressed.
ADDRESS BOOK – XML based Video Phone Address Book.
SPEAKER – Enable/Disable hands-free speaker phone mode.
HOLD HOLD – Place ACTIVE calls on hold.
SEND SEND – Press SEND to dial a new number or Redial the last number dialed. Press send button to send a call immediately before “no key entry timeout” value expires; or press only to dial last number dialed.
0 - 9, *, # Standard phone keypad.

5. MULTIPLE ACCOUNTS AND LINES
The FTS-V100 IP Video Phone can support up to 3 independent accounts and lines. Each of the 3 line buttons (LINE1, LINE2 and LINE3) is virtually mapped to an individual account on FreeTEL Networks VoIP Server. In off-hook state, select an idle line and the name of the account is displayed on the LCD and a dial tone is heard. Or, press the selected line continuously until the related profile showed up on the LCD.

6. HANDSET, SPEAKERPHONE AND HEADSET MODE
Handset can be toggled between Speaker/Headset. To switch between Handset and Speaker/Headset, press the Hook Flash in the handset cradle or press the SPEAKER button.

7. COMPLETING CALLS
There are three ways to complete a call:

7.1 DIAL: Take Handset/ Headset off-hook or press an available LINE key (activates speakerphone). The line will have a dial tone and the primary line (LINE1) LED is red. If you wish, select another LINE key. Enter the phone number and press the SEND key.

7.2 REDIAL: Take Handset/Headset off-hook or press an available LINE key (activates speakerphone), the corresponding LED will be red. Press the SEND button to redial the last number called.

7.3 USE THE MENU: Press the OK button to bring up the Main Menu. Select Phone Book and select phone number. Press OK to select and press OK again to dial. The call will dial out in speaker-mode with related profile.

8. MAKING CALLS USING IP ADDRESSES – FOR ADVANCED USERS
Direct IP calling allows two phones to talk to each other in an ad hoc fashion without using FreeTEL Networks VoIP Server. VoIP calls can be made between two phones if:

  1. both phones have public IP addresses, or

  2. both phones are on a same LAN/VPN using private or public IP addresses, or

  3. both phones can be connected through a router using public or private IP addresses (with necessary port forwarding or DMZ configuration)

To make a direct IP call, press OK button to bring up Main Menu. Select “Direct IP Call” option. Press OK to select. Input the 12-digit target IP address. Press OK key to initiate call. For example: If the target IP address is 192.168.1.60 and the port is 5062 (e.g. 192.168.1.60:5062), input the following: 192*168*1*60#5062 – The “ * “ key represent “ . ” and “ # ” key represent “ : ”. Press OK to dial out.

9. QUICK IP CALL MODE – FOR ADVANCED USERS
Dial an IP address under the same LAN/VPN by keying in the last octet in the IP address. This simulates a PBX function using the CMSA/CD without FreeTEL Networks VoIP Server.

When #xxx is dialed, where x is 0-9 and xxx <=255, a direct IP call to aaa.bbb.ccc.xxx is completed. “aaa.bbb.ccc” is from the local IP address regardless of subnet mask. #xx or #x are also valid. The leading 0 is not required. For example:

  1. 192.168.0.2 Calling 192.168.0.3 – Dial #3 follow by SEND key.

  2. 192.168.0.2 Calling 192.168.0.23 – Dial #23 follow by SEND key.

  3. 192.168.0.2 Calling 192.168.0.123 – Dial #123 follow by SEND key.

  4. 192.168.0.2 Calling 192.168.0.3 – Dial #3 or #03 or #003 follow by SEND key.

10. RECEIVING CALLS

10.1 Incoming single call: Phone rings with selected ring-tone. The corresponding account LINE flashes red. Answer call by taking Handset/Headset off-hook or pressing SPEAKER button.

10.2 Incoming multiple calls: Call Waiting tone audible. Next available
lines will flash red.

11. CALL WAITING AND CALL HOLD

11.1 Hold: Place a call on hold by pressing the HOLD button.

11.2 Resume: Resume call by pressing the corresponding blinking LINE.

11.3 Multiple Calls: Automatically place an ACTIVE call on HOLD by selecting another available LINE to place or receive another call. Call Waiting tone audible when line is in use and there is a call waiting to be answered.

12. CALL TRANSFER
FTS-V100 IP Video Phone supports both blind and attended (supervised) transfer:

12.1 Blind Transfer: Press the TRNF button, then dial the number and press the SEND button to complete transfer of an active call.

12.2 Attended (Supervised) Transfer: Press “LINE X” button to make a call and automatically place the ACTIVE LINE on HOLD. Once the call is established, press TRNF button then the key with blinking line to transfer the call and hang up.

13. THREE WAY CONFERENCING
FTS-V100 IP Video Phone supports 3-way conferencing:

13.1 Initiate a Conference Call: Place first call on HOLD, call second party. Press the CONF button then the LINE that is on HOLD (blinking), bring three parties together.
 
13.2 Toggle Video Conference: Once the 3-way conference is established, press the CONF button to toggle between two video users.

13.3 Cancel Conference: If after pressing the CONF button, a user decides not to conference anyone, press CONF again or the original LINE button. This will resume two-way conversation.

13.4 End Conference: To end a conference, press HOLD button. This breaks the conference and places both parties on hold. To speak with an individual party, select the corresponding blinking LINE.

14. MUTE/DELETE

14.1 To enable/disable mute during a call, press MUTE/DEL button. The red Mute/Delete icon (muted microphone) will flash on the LCD. Press the MUTE/DEL button again to resume audio.

14.2 To delete entries while using the Main Menu, place cursor (use the arrows to move cursor) before the entry. Press MUTE/DEL to delete the digit or letter.

15. DO NOT DISTURB

15.1 Press the MUTE/DEL button if you do not want to take a call when in ringing stage. This will reject the incoming call.

15.2 Press the MUTE/DEL button when phone is idle to set the phone to Do Not Disturb Mode (an icon will flash on the screen). The phone will not ring and this will reject the incoming call.

16. CAMERA BLOCK
To disable/enable video during a call, press the CAMERA BLOCK button. The video is disabled but the audio remains enabled. The flashing red blocked camera icon in the LCD indicates the call is not in video mode and the camera is blocked.

17. OSD DISPLAY EXPLANATION

17.1 PCMU/H.264 – Audio/Video codecs using in the call, this shows audio is using G.711 µlaw (PCMU) codec and video is using H.264 codec.

17.2 64K/30F – This shows RECEIVING bandwidth used in the call (OSD always shows other side bandwidth used). Video bandwidth is 64K @ 30 frames per second.

17.3 18:58 PM – The top left time stamp show current time.

17.4 58:58 PM – The top right time stamp show the current call duration.

18. CALL FEATURES
The FTS-V100 IP Video Phone supports traditional and advanced telephony features:
 
Key Call Features
*30 Block Caller ID – For all subsequent calls
*31 Send Caller ID – For all subsequent calls
*67 Block Caller ID – Per call
*82 Send Caller ID – Per call
*70 Disable Call Waiting – Per Call
*71 Enable Call Waiting – Per Call
*72 Unconditional Call Forward
Dial *72 for a dial tone. Dial the forwarding number followed by # key. Wait for dial tone. LCD will display “Call FWD Activated”.
*73 Cancel Unconditional Call Forward
Dial *73 and get the dial tone, then hang up. LCD will display “Call Forward Activated”.
*90 Busy Call Forward
Dial *90 for a dial tone. Dial the forwarding number followed by # key. Wait for a dial tone. Hang up.
*91 Cancel Busy Call Forward
Dial *91. Wait for dial tone. Hang up.
*92 Delayed Call Forward
Dial *92 for a dial tone. Dial the forwarding number followed by # key. Wait for a dial tone. Hang up. LCD will display “Call Forward Activated”.
*93 Cancel Delayed Call Forward
Dial *93 for a dial tone, then hang up.

19. CONNECTING FTS-V100 IP VIDEO PHONE TO TV, LCD OR PLASMA
Please refer to the following diagram to connect the FTS-V100 IP Video Phone to a TV, LCD or Plasma with RCA connectors:

20. CAPTURING PICTURES TO USB DRIVE VIA USB PORT
When a USB flash drive is connected to a USB 2.0 port, an icon is displayed in the lower left section of the LCD. You can save a snap shot or capture a picture on the LCD into the flash drive.

When the USB flash drive device is ready (either the video phone is in camera local loop back mode or in a live video call), press OK key once. The LCD will freeze for 1 or 2 seconds and the captured picture is saved in the flash drive using this naming convention: gxv_xxx.yuv. Only one picture can be saved at a time when the OK key be pressed.

To view the captured pictures, you need to download the free XnView software at http://perso.orange.fr/pierre.g/xnview/endownload.html:

20.1 Launch XnView and Choose File 4 Open
20.2 Choose file type “YUV - YUV 4:2:2” and in the option, set image size to 320x234
20.3 Select the file to view.

21. USING AND CONFIGURING FTS-V100 MAIN MENU WITH KEYPAD

21.1 To enter the MENU, press the OK button.
21.2 Navigate the MENU by using the arrow keys: up, down, left and right.
21.3 Confirm a menu selection by pressing the OK button.
21.4 Delete an entry by pressing the MUTE/DEL button.
21.5 The IP Video Phone automatically exits MENU mode when there is an incoming call, the phone is off-hook or the MENU mode if left idle for 20 seconds.

FLOW CHART OF KEYPAD CONFIGURATION MENU

22. CONFIGURATION FTS-V100 VIDEO PHONE WITH WEB BROWSER
The FTS-V100 IP Video Phone Web Configuration Menu URL: http://Phone-IP-Address where the Phone-IP-Address is the IP address of the video phone displayed on the LCD screen. And the default user password is: freetelsystem


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